Documentation Index
Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
Use this file to discover all available pages before exploring further.
User Management
Learn about user management and the specific privileges of Super Admins and Admins, including the Maker–Checker workflow for secure configuration changes.
Adding Admins
You can invite your colleagues by adding either a super admin or an admin to co-manage your Xoxoday Plum account.
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Super Admins: Have comprehensive power and control over the account.
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Admins: Have operational controls and restricted access to sensitive configurations.
By default, when you signup for Xoxoday Plum, you’ll be a super admin. Super admins in Plum have all controls, while Admin users have limited controls.
Maker–Checker Governance: To ensure data integrity, all critical changes to catalogs and campaigns follow a Maker–Checker workflow. While an admin can be assigned both roles, self-approval is strictly prohibited.
Admin versus Super Admin Privileges
Super admins have full control, while admins have limited access as detailed below:
Feature
Super Admin
Admin
Recharge Company Account
Yes
No
Withdrawal Limit
Unlimited
Restricted by Threshold
Access to Reports
All
Self-reports only; Company-level restricted
Maker–Checker Capabilities
Can be Maker or Checker
Can be Maker or Checker
Add/Remove Admins
Yes
No
Set Threshold Limit for Admins
Yes
No
View All Accounts/Thresholds
Yes
No
Self-Approval
No
No
Send Xoxo Points/Codes/Links
Yes
Yes
Create/Modify/Use Campaigns
Yes
Use existing campaigns; Cannot create new
Access to Plum Pro
Yes
Distribute brand vouchers
Edit Company Details
Yes
No
Feedback or Questions: Reach out to cs@xoxoday.com.
